NexText Services: Incidents History

Operational
March 21, 2023 8:47 - 9:45 MT

Partial sms texting outage due to vendor gateway issue.

Ivrnet is monitoring and will update when the issue has been resolved.

[March 21, 2023 8:47 pm MT] - Partial Outage

All services are operational.

[March 21, 2023 9:45 pm MT] - Operational
Duration
58 minutes
Affected Services
Major Outage
November 9, 2022 9:40 am MT - November 10, 2022 8:00 am MT

Select shortcodes are experiencing a major outage.
Ivrnet is investigating.

[November 9, 2022 9:40 am MT] - Major Outage

Ivrnet team is actively investigating and working on a resolution to bring the services back online.

[November 9, 2022 10:00 am MT] - Major Outage

Ivrnet is working with vendor to resolve server issues.

[November 9, 2022 1:14 pm MT] - Major Outage

Ivrnet’s vendors have engaged their service providers to resolve server issues.

Thank you for your patience.

[November 10, 2022 2:15 pm MT] - Major Outage

All NexText and Concierge 2 Way Texting services are operational, but may still be experiencing some degradation in the service.

Ivrnet is continuing to monitor.

[November 9, 2022 6:36 pm MT] - Degraded Performance

No further service issues have occurred over night. Service is operational.

[November 10, 2022 8:00 am MT] - Operational
Duration
22 hour(s) 20 minutes
Affected Services
Partial Outage
September 2, 2022 6:56 - 9:09 MT

Shortcode texting disruption for select shortcodes. Ivrnet is working to address this.

[September 2, 2022 6:56 am MT]

This was fully resolved.

[September 2, 2022 9:09 am MT] - Resolved
Duration
2 hour(s) 13 minutes
Affected Services