Ivrnet helps utility providers connect with customers; whether through customized auto-attendants with or without IVR, toll-free services, 2-way texting or automated call notifications.
Popular notifications by pre-recorded calls, text, email and digital fax include:
- Outages alerts
- Payment reminders and PCI compliant payments through web and telephone
- Severe weather, emergency and incident management alerts
- Service appointment reminders
Ivrnet’s products play an essential role in streamlining call center’s communications and operations.