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Streamlines your business communication with clients, employees and vendors using two-way conversational texting.
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Home / Central Modules / 2-Way Text (Concierge Service)

2-Way Text

(Concierge Service)

Allows customers to text your business using the phone number you already have.

Ivrnet can text enable your existing phone numbers or set up a new number so clients can text you. Whether you are a small business with limited staffing or have a large national contact center, Ivrnet’s web-based texting Concierge and Concierge Pro solutions are designed to help you effectively engage with customers via SMS and MMS.

Texting Concierge Lite
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Texting Concierge Pro
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Texting Concierge Features Comparison Chart

FEATURETEXTING CONCIERGE
LITE
TEXTING CONCIERGE
PRO
Secure Web-Based Portal
Keywords
Auto Responses
Message Notifications
Ivrnet UM Number Compatible
Ticketing
Conversation History Search
Ticket Classification
Exportable Reporting
Multiple User Logins
User Roles
Long Code Compatible
Short Code Compatible
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