Home / Central Modules / 2-Way Text (Concierge Service)
2-Way Text
(Concierge Service)
Texting Concierge Lite
Play Video
Texting Concierge Pro
Play Video
Ivrnet can text enable your existing phone numbers or set up a new number so clients can text you. Whether you are a small business with limited staffing or have a large national contact center, Ivrnet’s web-based texting Concierge and Concierge Pro solutions are designed to help you effectively engage with customers via SMS and MMS.
Texting Concierge Features Comparison Chart
| FEATURE | TEXTING CONCIERGE LITE | TEXTING CONCIERGE PRO |
|---|---|---|
| Secure Web-Based Portal | ||
| Keywords | ||
| Auto Responses | ||
| Message Notifications | ||
| Ivrnet UM Number Compatible | ||
| Ticketing | ||
| Conversation History Search | ||
| Ticket Classification | ||
| Exportable Reporting | ||
| Multiple User Logins | ||
| User Roles | ||
| Long Code Compatible | ||
| Short Code Compatible |
PREVIOUS
Notifications
NEXT
Cloud-Based Call Routing
