2 way
icon a

Home / Central Modules / 2-Way Text (Concierge Service)

2-Way Text

(Concierge Service)

Texting Concierge Lite
texting concierge
Play Video
Texting Concierge Pro
texting concierge pro
Play Video

Ivrnet can text enable your existing phone numbers or set up a new number so clients can text you. Whether you are a small business with limited staffing or have a large national contact center, Ivrnet’s web-based texting Concierge and Concierge Pro solutions are designed to help you effectively engage with customers via SMS and MMS.

Texting Concierge Features Comparison Chart

FEATURETEXTING CONCIERGE
LITE
TEXTING CONCIERGE
PRO
Secure Web-Based Portal
Keywords
Auto Responses
Message Notifications
Ivrnet UM Number Compatible
Ticketing
Conversation History Search
Ticket Classification
Exportable Reporting
Multiple User Logins
User Roles
Long Code Compatible
Short Code Compatible
PREVIOUS
Notifications
icon a
NEXT
Cloud-Based Call Routing