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2-Way Text
(Concierge Service)
Texting Concierge Lite

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Texting Concierge Pro

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Ivrnet can text enable your existing phone numbers or set up a new number so clients can text you. Whether you are a small business with limited staffing or have a large national contact center, Ivrnet’s web-based texting Concierge and Concierge Pro solutions are designed to help you effectively engage with customers via SMS and MMS.
Texting Concierge Features Comparison Chart
FEATURE | TEXTING CONCIERGE LITE | TEXTING CONCIERGE PRO |
---|---|---|
Secure Web-Based Portal | ||
Keywords | ||
Auto Responses | ||
Message Notifications | ||
Ivrnet UM Number Compatible | ||
Ticketing | ||
Conversation History Search | ||
Ticket Classification | ||
Exportable Reporting | ||
Multiple User Logins | ||
User Roles | ||
Long Code Compatible | ||
Short Code Compatible |
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