Partial sms texting outage due to vendor gateway issue.

Ivrnet is monitoring and will update when the issue has been resolved.

All services are operational.

Ivrnet was made aware of degraded performance on select shortcode texting delivery and response times.

Ivrnet has started investigation.

Ivrnet has reached out to vendors for further escalation and support.

Delivery time delays were shortened significantly with an initial configuration update. Ongoing investigation and service configuration will continue to bring remove delays and restore service to normal parameters

Select shortcodes are experiencing a major outage.
Ivrnet is investigating.

Ivrnet team is actively investigating and working on a resolution to bring the services back online.

Ivrnet is working with vendor to resolve server issues.

Ivrnet’s vendors have engaged their service providers to resolve server issues.

Thank you for your patience.

All NexText and Concierge 2 Way Texting services are operational, but may still be experiencing some degradation in the service.

Ivrnet is continuing to monitor.

No further service issues have occurred over night. Service is operational.