Ivrnet provides tools for support agencies to effectively communicate with those needing their services along with volunteers, staff and sponsors. Popular solutions include 2-way texting, call masking, cloud-based call routing, audio conferencing and automated outbound notifications via text, phone and email.
“211 Calgary and Area has provided 24 hour information and referral support since 2005. Ivrnet’s 2-way Text Concierge software has successfully enabled 211 to connect with those who prefer texting over other communication channels. The web-based solution is easy for our staff to use, continues to grow in its usage, and the Ivrnet team is very supportive and adaptable to our changing needs. I would recommend Ivrnet and their communication tools to other support agencies looking for a 2-way text solution.”