Service Status

Incident History

Operational
March 21, 2023 8:47 - 9:45 MT
Partial Outage – SMS Texting

Partial sms texting outage due to vendor gateway issue.

Ivrnet is monitoring and will update when the issue has been resolved.

[March 21, 2023 8:47 pm MT] - Partial Outage

All services are operational.

[March 21, 2023 9:45 pm MT] - Operational
Duration
58 minutes
Affected Services
NexText ServicesSMS Texting Services
Partial Outage
February 18, 2023 11:56 - 5:20 MT
Email (Webmail Login)

Rackspace identified issues with RSE webmail login, and their engineers are actively investigating the issue.

[February 18, 2023 11:56 am MT] - Partial Outage
[ MT]
Duration
5 hour(s) 24 minutes
Affected Services
Email Services
Operational
February 6, 2023 4:34 - 8:48 MT
Payment Services (Online & Telepay Payments) Outage

Ivrnet discovered a network outage and SIP registration outage and has begun investigation.

[February 6, 2023 4:34 pm MT] - Major Outage

Ivrnet engaged with vendors to investigate further.

[February 6, 2023 4:50 pm MT] - Major Outage

The services are slowly recovering. Ivrnet continuing to monitor.

[February 6, 2023 5:11 pm MT] - Degraded Performance

Ivrnet’s Online payment and Telepay services (for select enterprise customers) have been fully recovered.

Some Telepay services are still down, and Ivrnet is working with our vendor to  bring those back up.

[February 6, 2023 5:29 pm MT] - Partial Outage

All Telepay services have been fully recovered and services are fully operational.

[February 6, 2023 8:48 pm MT] - Operational
Duration
4 hour(s) 14 minutes
Affected Services
CentralITSN-ITSportsnet V2.1PCI Telephone Payment SolutionsPCI Online Payment Solutions