Text Enable Your Landline Phone
Streamlines your business communication with clients, employees and vendors using two-way conversational texting.
- COVID Restrictions: Customers can text when they arrive at your location and be informed via text when they're able to enter
- Text Keywords to get automated responses about deals, FAQs, hours and location
- Ticketed text support for sales and customer service
Allows customers to text your business using the phone number you already have.
Ivrnet can text enable your existing phone numbers or set up a new number so clients can text you. Whether you are a small business with limited staffing or have a large national contact center, Ivrnet’s web-based texting Concierge and Concierge Pro solutions are designed to help you effectively engage with customers via SMS and MMS.
Texting Concierge Features Comparison Chart
Concierge Lite for
Small Teams
Features
- Unlimited Keywords
- Unlimited Auto-Responses
- Message Notifications
- Ticketing
- Conversation History Search
- 1 User
- 1 Line
Concierge Pro for
Medium & Large Teams
Features
- All Concierge Lite Features​
- Ticket Classification
- Exportable Reporting
- Analytics
- User Management
- Short Code or Long Code Compatible
- Unlimited Users
- List Item
- 1 Line
*Additional monthly and per text rates available based on anticipated usage
Concierge Pro for
Enterprise
Features
- All Concierge Pro Features
- List Item
- Unlimited Users
- Multiple Lines
- Custom API Integrations
View more information about 2-Way Text (Concierge Service)
