Incident History
Voice Services – Audio Conferencing down
Ivrnet team is working on a resolution to bring service back online.
Incident has been resolved.
Major Outage affecting the following services:
311
ARC
Audio Conferencing
QuickCall
QuickMessage
SafeTeam
Ivrnet team is actively investigating and working on a resolution to bring the services back online.
Ivrnet is working with vendor to resolve server issues.
Ivrnet’s vendors have engaged their service providers to resolve server issues.
Thank you for your patience.
The following services have now been restored:
311
ARC
Audio Conferencing
QuickCall
QuickMessage
SafeTeam
Select shortcodes are experiencing a major outage.
Ivrnet is investigating.
Ivrnet team is actively investigating and working on a resolution to bring the services back online.
Ivrnet is working with vendor to resolve server issues.
Ivrnet’s vendors have engaged their service providers to resolve server issues.
Thank you for your patience.
All NexText and Concierge 2 Way Texting services are operational, but may still be experiencing some degradation in the service.
Ivrnet is continuing to monitor.
No further service issues have occurred over night. Service is operational.
Speech recognition services are currently unavailable. The Ivrnet team is investigating now. [Oct 19 2022 – 10:04AM MT]
Resolved Oct 19 2022 – 11:48AM MT
