Ivrnet discovered a network outage and SIP registration outage and has begun investigation.

Ivrnet engaged with vendors to investigate further.

The services are slowly recovering. Ivrnet continuing to monitor.

Ivrnet’s Online payment and Telepay services (for select enterprise customers) have been fully recovered.

Some Telepay services are still down, and Ivrnet is working with our vendor to  bring those back up.

All Telepay services have been fully recovered and services are fully operational.

Ivrnet discovered a partial outage of our payment services.

Ivrnet has begun investigation and contacted vendors to resolve issue.

The payment services partial outage has been resolved.

Major Outage

Ivrnet has detected an outage affecting all payment solutions:

• online payments
• telepay payments

Ivrnet has begun investigation.

Additional Partial Outage

Ivrnet has identified that the current outage may also be affecting some of our enterprise voice services.

Further investigations are proceeding.

Ivrnet has engaged with our data center and network providers to further investigate.

Ivrnet has confirmed a networking issue at the data center and has engaged all available resources to bring a resolution to this outage as soon as possible.

Incident has been resolved

Partial outage of Telepay services. Ivrnet is aware of the outage and is investigating now.

Ivrnet is continuing to investigate with 3rd party service providers.

Investigation is ongoing. We thank you for your patience.

The issue has been resolved.