Payment Services (Online & Telepay Payments) Outage

Operational

February 6, 2023 4:34 - 8:48 MT

Ivrnet discovered a network outage and SIP registration outage and has begun investigation.

[February 6, 2023 4:34 pm MT] - Major Outage

Ivrnet engaged with vendors to investigate further.

[February 6, 2023 4:50 pm MT] - Major Outage

The services are slowly recovering. Ivrnet continuing to monitor.

[February 6, 2023 5:11 pm MT] - Degraded Performance

Ivrnet’s Online payment and Telepay services (for select enterprise customers) have been fully recovered.

Some Telepay services are still down, and Ivrnet is working with our vendor to bring those back up.

[February 6, 2023 5:29 pm MT] - Partial Outage

All Telepay services have been fully recovered and services are fully operational.

[February 6, 2023 8:48 pm MT] - Operational

Duration

4 hour(s) 14 minutes

Affected Services