Incident Tracking and Resolution Management
The incident management feature is available to internal staff and administrators, allowing for the tracking and management of maintenance and incidental tasks across the organization. It also allows tasks to be assigned to specific stakeholders. Notes can be logged and images along with other files can be attached for proper tracking and resolution. Communicate directly from the task with all the details. This feature integrates with the invoicing and payment platform to allow organizations to bill stakeholders for incidental or maintenance items.
This feature is usually paired with
The report included with this feature, allows for easy access to all information, and includes an Advanced Filter option.