Products & Services

Call Monitoring and Processing – These comprise our Call Trak, Call Monitor, Virtual Attendants, and a collection of uniquely enhanced IVR (Interactive Voice Response) applications.
Managed Services – This includes our IT services, email and web hosting, application services and spam filtering.
Custom Application Development and Hosting – As every business has its own particular needs, we build custom applications, that in turn we host and operate for clients, both to ensure reliability, and to diminish costs.
Reporting and Survey Automation Tools – In order to be the best at what you do, you may need an accurate and timely record of what’s happening, and if your customers are satisfied with it.
Booking and Reservation Systems – These applications are used for example, to book golf tee times, or to schedule automotive service bookings, or medical appointments. It’s automated, it’s 24/7, it saves you money, and it gives your customers instant access to what they need.
Workflow and Business Process Automation - Such as our E-Invoice tool, these applications complement our IVR services to further improve your ability to manage your business easier, with fewer time inputs, and faster turnaround.
Connectivity Solutions – Phone trunks, IVR routing applications, etc.
Contact Services / Call Center Tools – Automated outbound calling services, digital dialers, customer outbound calling for clients, voice activated password resets for help desks
Business Communications Tools – Fax to email, unified messaging, email hosting etc.
Disaster Recovery Planning Services (DRP) – This allows calls to be redirected through Ivrnet’s IVR infrastructure, so that if a client phone system fails, your customers can still leave instructions and messages for you, and that you can access when your system is restored.
Tactical and Short Term Communications Systems – IP based short term solutions for temporary offices, political campaigns and similar other needs, for a few days or a few months.